BOOMI CHOSEN TO DEVELOP ANGLICARESA'S PERSONALISED SERVICES

KUALA LUMPUR, Sept 29 (Bernama) -- Boomi, the intelligent connectivity and automation leader, announced AnglicareSA has selected the Boomi Platform to pave the way to improve personalised services by centralising its data to better understand the needs of the 62,500 constituents it supports.

Not-for-profit (NFP) AnglicareSA has provided a diverse range of programmes including housing, National Disability Insurance Scheme (NDIS) services, Aboriginal services, aged care, foster care, emergency assistance and financial counselling to South Australians for more than 150 years.

In a statement, Boomi said AnglicareSA selected the Boomi Platform to integrate its technology investments and ensure information is available to its 1,800 employees and volunteers when they need it, after evaluating several options.

“Switching to Boomi has helped AnglicareSA better understand the needs of its constituents and afforded its IT team the ability to move fast and leave complex integration behind,” said Boomi Director, Australia and New Zealand, Nathan Gower.

Meanwhile, AnglicareSA Manager for Application Support, Brett Rowe said: “Boomi serves as the stable foundation we need to ensure reliable system integration so we can continue to improve our services, and tailor them around the unique needs of South Australians.

“Since we introduced Boomi in early 2023, we are more agile, responding to requests from the business and employees rapidly, sparing the team from manual data entry and resolving complex integration issues,” he said.

AnglicareSA uses Boomi’s integration platform as a service (iPaaS) to connect business-critical applications, including TechnologyOne enterprise resource planning (ERP), Salesforce Lumary, Rapid Global workforce management software, ELMO’s human resources (HR) software, as well as Microsoft ActiveDirectory and SQL databases.

Having upskilled through Boomi’s training programme, AnglicareSA’s application team developed and now manages integrations internally, which has generated significant cost savings.

AnglicareSA selected Boomi to replace Microsoft Azure integration services, and in the process eliminated complex point-to-point integrations, which were proving difficult to maintain and support.

-- BERNAMA