DUCK CREEK RECEIVES LUMINARY STATUS IN CELENT REPORTS

KUALA LUMPUR, Aug 29 (Bernama) -- Duck Creek Technologies announced it has earned Luminary status in Celent's 2023 Property Casualty Billing Systems North American, Europe, the Middle East and Africa (EMEA) and Asia Pacific (APAC) reports.

By being ranked at the top of the matrix based on the sophistication and breadth of its technology and functionality in each region across the globe, Duck Creek further solidifies its position as a leader in property and casualty (P&C) insurance.

Duck Creek Chief Product & Technology Officer, Jess Keeney said: “We take immense pride in acknowledging Duck Creek's cloud-native billing solution, deemed a Luminary across North America, EMEA, and APAC by Celent.

“Earlier this year, we announced the acquisition of European-based modern payments platform, Imburse and our unwavering commitment to technological modernisation propels us forward, crafting enduring solutions and features that enhance user experiences with automated updates for our valued customers.”

Meanwhile, Celent Head of Insurance for North America and co-author of the aforementioned report, Karlyn Carnahan said the role of billing is undergoing a profound transformation, evolving from its conventional position as a primarily 'back office' function to a pivotal element in delivering exceptional customer experiences.

“Through their billing solutions, Duck Creek is effectively empowering insurers to achieve precisely that objective,” she said.

According to a statement, Duck Creek Billing is recognised for its configurability, ease of integration, support for pay-as-you-go for workers’ compensation, out-of-the-box forms and invoicing support.

The regional reports provide an overview of the billing systems as well as future plans that may be important to P&C insurers across North America, EMEA and APAC, evaluating their core solutions.

Duck Creek Billing plans to reach an estimated 25–30 million bill accounts this year and the insurtech’s next product is slated to move to Active Delivery, which eliminates the need for upgrades forever, thus completing the transition of its core solutions to the modern Software as a Service (SaaS) model.

-- BERNAMA