CIOS FIND AI BOTH EXCITING, STRESSFUL - EXPEREO STUDY

KUALA LUMPUR, Sept 23 (Bernama) -- Expereo in its latest survey revealed that 64 per cent of technology leaders from large global enterprises find it challenging and/or stressful to meet the technology demands of the business and that artificial intelligence (AI) is a key source of both pressure and opportunity.

The research conducted by IDC and commissioned by Expereo delves into the complexities chief information officers (CIOs) face as AI becomes a major force of innovation and disruption, revealing that AI has raised the profile and expectations of technology leaders at board level, a double-edged sword for many senior technology decision-makers.

While 60 per cent of global respondents say their focus on AI has boosted their personal reputation, 47 per cent also say their board has unrealistic demands regarding the impact of AI on international business performance and 39 per cent felt their job is more stressful or negative because of their added profile.

Expereo Chief Executive Officer, Ben Elms said technology leaders are at the forefront of driving innovation and transformation in their organisations, but they also face significant challenges and pressures from the business and the board.

“It is vital that CIOs align with their CEOs to ensure they are given the proper support by their stakeholders, teams and their external partners, to help them make the most of a challenging but exciting technology landscape,” said Elms in a statement.

The report, titled Enterprise Horizons 2024: Technology Leaders' Priorities on Their Digital Business Journey, highlights the perceived impact of AI on the workforce, both within and outside of information technology (IT) which could be partly causing this ‘AI-anxiety’.

While the emergence of a chief AI officer (CAIO) role could bring businesses new opportunities, 40 per cent of technology leaders say a CAIO role will take over much of the CIO’s responsibilities within two years, and 38 per cent of them are worried that AI could replace their or their team’s role.

Moreover, 46 per cent of global respondents believe increased automation will also result in some roles outside of information technology (IT) being displaced.

However, technology leaders are also excited about the pace of technology innovation, with the survey showing that 68 per cent of respondents say this is the most exciting time to be a technology leader, and 71 per cent of them are confident that they or their team can support growth and efficiency gains through their current technology strategy.

The survey also shows that technology leaders are expected to contribute to various aspects of the business, such as growth, risk management, and IT modernisation, but their role will become even more demanding in the next two years, as they will have to orchestrate digital transformation and generate digital revenue.

-- BERNAMA