USCELLULAR OFFERS SYNCHRONOSS CONTENT TRANSFER ACCELERATES IN-STORE DEVICE ACTIVATION

USCELLULAR OFFERS SYNCHRONOSS CONTENT TRANSFER ACCELERATES IN-STORE DEVICE ACTIVATION

KUALA LUMPUR, Nov 19 (Bernama) -- Anticipating a busy holiday season for new mobile phone sales, UScellular, the fourth-largest full-service wireless carrier in the United States, is now offering Synchronoss Content Transfer, a solution that gives UScellular store associates the ability to easily and quickly move content from a customer’s old mobile device to a new one at no cost to the customer.

Content Transfer from Synchronoss Technologies Inc, a global leader and innovator of cloud, messaging and digital solutions, is designed to streamline the onboarding of new devices by providing a means for digital content – including photos, videos, contacts, call logs, music, documents, messages and settings – to be effortlessly transferred between mobile phones and tablets.

Synchronoss Chief Commercial Officer, Chris Hill said that always-on access to digital content was no longer a “nice to have” but a “must have” as consumers increasingly integrate mobile devices into their day-to-day lives.

“Consumers have two expectations when purchasing a new device: One is that they will not lose any of their important digital data when switching hardware. The second is that they will have access to their data as soon as the new mobile device is connected to the network.

“Our cross-platform application satisfies both of those needs by making new device activation practically seamless for subscribers,” he said in a statement.

The Content Transfer solution is an easy-to-use application spanning devices and operating systems and replaces the need for in-store equipment. It can also significantly reduce the amount of time a customer spends in a store when activating a new device.

“As we continually seek new ways to enhance our customer experience, we see the Synchronoss solution as an important addition to our customer service toolbox,” said Eric Jagher, Senior Vice President of Consumer Sales and Operations at UScellular.

The Synchronoss website provides additional information about Content Transfer and other Synchronoss onboardX tools that allow mobile operators to drive service adoption and deliver the customer experience that subscribers want.

For more information, visit www.synchronoss.com.

-- BERNAMA