Peoplecare selects Boomi and Atturra to provide personalised health experiences

Australian Health Insurer Chooses Boomi and Atturra To Provide Personalized Health Experiences (Graphic: Business Wire)

KUALA LUMPUR, July 19 (Bernama) -- Boomi™, the intelligent connectivity and automation leader, announced that Peoplecare, an Australian health insurance mutual fund, has implemented The Boomi AtomSphere™ Platform to deliver improved member experiences and personalised health insurance with connected, accurate, and accessible data.

According to a statement, Boomi introduced Peoplecare to trusted IT service provider Atturra to support the Boomi AtomSphere Platform implementation and establish standards for its integration practice.

“By removing the bottlenecks across the company’s complex mutual and managed health fund operations, Peoplecare can now make more member data readily available, providing a more personable service and making the moments in a members’ lifetime health journey matter,” said head of business development, Australia and New Zealand (A/NZ) at Boomi, Nathan Gower.

Meanwhile, enterprise solutions lead, Peoplecare, Joanne Williams said: “We chose Boomi to help enable new, digital self-services, while also strengthening our existing contact centre for those who still want to speak to a person.

“Boomi helped us unlock our blind spots, empowering us to provide more personalised and proactive communications to our members about their policies.”

In the last year, Peoplecare restructured, kickstarting a modernisation initiative to simplify its complex IT architecture and better meet the needs of its 33,000 members.

To centralise its data and create an IT environment capable of providing personalised experiences, including ensuring members get the best value with the right policy, Peoplecare selected Boomi’s cloud-native integration platform as a service (iPaaS) to integrate business-critical systems and myriad legacy and cloud applications across the business.

With all critical data accessible through a unified platform, Peoplecare can now make more member data visible and available on its member mobile app, and to its 140 contact centre agents, in real-time.

More details at http://www.boomi.com.

-- BERNAMA