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FPT Software in 2021 Gartner Peer Insights™ ‘Voice of the Customer’: Robotic Process Automation



KUALA LUMPUR, Jan 12 -- Vietnam’s leading ICT firm FPT Software has recently been named a Strong Performer in 2021 Gartner Peer Insights™ ‘Voice of the Customer’: Robotic Process Automation (RPA) report.


Accordingly, FPT Software received 100 per cent “willingness to recommend” from existing customers for deploying its comprehensive RPA platform akaBot. The company has its overall rating ranked second among the recognised vendors.


Published on Dec 31, 2021, Gartner Peer Insights™ ‘Voice of the Customer’: Robotic Process Automation “is a document that synthesises Gartner Peer Insights’ reviews into insights for IT decision makers.


“This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process, as it focuses on direct peer experiences of implementing and operating a solution.


“In this document, only vendors with 20 or more eligible published reviews during the specified 18-month submission period are included.”


Meanwhile, FPT Software Chief Operating Officer Tran Dang Hoa said in a statement: “We are honoured to be recognised by renowned analyst firm Gartner® among global RPA vendors. We believe this is an acknowledgement of our efforts in becoming a global end-to-end IT services provider.


“Amid the urge of digital transformation, we have assisted over 300 companies in optimising their business with the power of RPA. I’m confident that with our technical know-how and dynamic talent pool, we can help more organisations stay lean, smart and competitive in disruptive times.”


FPT Software was recognised for the deployment of its award-winning RPA platform akaBot. It has been implemented to automate hundreds of business processes, save operation costs, boost productivity and reduce human effort.


More details at http://www.fpt-software.com.


-- BERNAMA

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