DUCK CREEK TECHNOLOGIES TO DRIVE CORE INSURANCE MODERNISATION AT CAPRICORN MUTUAL

KUALA LUMPUR, June 5 (Bernama) -- Duck Creek Technologies, the global provider defining the future of property and casualty (P&C) and general insurance, has announced a new strategic partnership with Capricorn Mutual, the insurance arm of one of Australia and New Zealand’s largest member-owned organisations, Capricorn.

“We are thrilled to welcome Capricorn Mutual to the Duck Creek flock. Throughout the selection process, Capricorn Mutual rigorously reviewed and tested the range of solutions available in the market to ensure that their members would receive the best experiences and outcomes possible.

“Duck Creek is privileged to be recognised as the leading solution and we look forward to helping Capricorn Mutual build even deeper member relations,” said Duck Creek General Manager of APAC, Christian Erickson in a statement.

Meanwhile, Capricorn Risk Services Chief Executive Officer, Rod Scanlon said: “We identified that technology should be a key enabler of our business strategy and objectives. Duck Creek enables us to enhance our automation capabilities, improve workflows and integrate our insurance system with our other member benefits solutions.”

Under the partnership, Capricorn Mutual will adopt Duck Creek’s full-suite of Software as a Service (SaaS) core insurance solutions—including Policy, Rating, Billing, Claims, and Clarity (data and analytics)—delivered through the OnDemand cloud platform.

This implementation will replace Capricorn Mutual’s incumbent legacy technology stack, enabling enhanced coverage offerings and experiences for Capricorn’s 30,000 small and medium auto business members.

With their auto-trade members operating in a dynamic and high-risk environment, Capricorn Mutual needed a core delivery solution that supported their strategy of deepening relationships with members, uplifting processes to deliver best-in-class experiences, and continually improving products, services and risk management.

-- BERNAMA