COCA-COLA EUROPACIFIC PARTNERS INDONESIA USES 8X8 CPAAS SMS API, PROVIDING SECURE MOBILE EXPERIENCE

KUALA LUMPUR, Aug 3 (Bernama) -- 8x8 Inc, a leading integrated cloud communications platform, has announced that Coca-Cola Europacific Partners (CCEP) Indonesia is using the 8x8 CPaaS SMS API to provide distributors and retailers with secure mobile experience for managing orders and deliveries.

Coca-Cola Europacific Partners or CCEP Indonesia operates eight manufacturing facilities in Indonesia, selling and distributing seven categories of non-alcoholic beverage brands to serve over 450,000 large and small retail outlets in the world’s fourth most populous country.

As part of CCEP Indonesia’s digital transformation journey to expand its efforts to the front end of the business, the company launched the Klik Toko app as an integrated digital solution for all Business-to-Business (B2B) customers in Indonesia.

“Coca-Cola Europacific Partners Indonesia recognises the importance of providing its business partners with a frictionless, secure mobile experience. We look forward to working with them to introduce more personalisation and other real-time communications services to achieve their business goals,” said Managing Director of CPaaS at 8x8 Inc, Olivier Gerhardt.

According to a statement, CCEP Indonesia partnered with 8x8 to deploy multi-factor authentication services for the Klik Toko app to ensure data and systems are accessed securely.

“The partnership with 8x8 enhances Klik Toko’s security while accelerating and automating user verification. In addition, this delivers a great onboarding experience, allowing users to securely use the app and gain the benefits offered through Klik Toko,” said Marketing Director of Coca-Cola Europacific Partners Indonesia, Lakshman Peiris.

When a person creates or logs into a Klik Toko account, the 8x8 SMS API enables user verification by connecting the app to CCEP Indonesia’s back-end systems.

A one-time password (OTP) is generated and sent to the user via a SMS message, which must be entered within a specific timeframe to gain authorised access to the account.

The Klik Toko app has seen increasing adoption since being launched while providing CCEP Indonesia with operational efficiencies as well as being great for business partners

More details at www.8x8.com.

-- BERNAMA